We connect banks, programs and travelers on a single travel commerce platform powered by AI. From inspiration to return, we turn points, miles and benefits into trips your customers love — and results your business can measure.
Trusted by leading institutions
Part of the travel, loyalty and payments network operated by UltraGroup.
What We Solve
We connect loyalty, travel, payments, and AI into one unified ecosystem.
Programs, banks, travel suppliers, and payment providers often operate in silos. We connect them through one travel commerce infrastructure.
Travelers expect relevant experiences, not generic offers. We turn data into personalized journeys across every touchpoint.
Points and rewards often go unused. We transform loyalty currencies into real travel demand and measurable engagement.
Customer, transaction, and travel data typically live in different systems. We unify and activate them to drive growth.
As AI starts making decisions and transactions on behalf of travelers, trust, payments, and governance become essential.
Every traveler deserves a personalized AI companion. We enable experiences that understand intent, context, and preferences.
Travel Solutions
We don't just sell trips: we create experiences customers come back to. Connecting banks, issuers, programs, providers and travelers in one omnichannel ecosystem.
Digital platforms to discover, compare and book travel products — connected to providers, benefits, payments and your program.
Reserve travel using cash, points, miles, benefits or hybrid models — seamlessly integrated in one flow.
Dynamic, personalized packages that combine availability, pricing, rules, benefits and user preferences in real time.
Specialized human and AI support accompanying the traveler before, during and after every trip — across all channels.
Lounges, events, insurance, local experiences, and complementary services activated across every touchpoint of the journey.
Premium portals and services with exclusive experiences, specialized attention and differentiated benefits for high-value travelers.
The Travel Journey
At every stage, our Agentic AI Suite turns every interaction into conversion, personalization, and customer retention — automatically.
We inspire users with relevant destinations, experiences and benefits based on their profile, behavior and intent. KPI: Engagement
Search, compare, check availability, prices, benefits and assisted reservations — all in one place. KPI: Conversion
In-destination support, local recommendations, contextual benefits and personalized experiences throughout the trip. KPI: Benefit Usage
We re-engage the traveler, track NPS, and turn every trip into stronger customer retention and higher spend. KPI: Customer Retention
Performance at Scale
For banks, issuers, and loyalty programs, travel becomes a business engine: it reactivates customers, increases card usage, and delivers actionable intelligence based on real transaction data — not estimates. Operations are managed centrally from Colombia across 20+ countries.
Travel that creates value
We integrate points, miles, benefits, payments and experiences into one solution — so every journey is more accessible, relevant and profitable, and every interaction increases customer value.
"AI helps us understand customers better, personalize what we offer, and automate what should be automated. The technology handles complexity. Our people build the relationship. AI doesn't replace the human touch — it strengthens it."
"Being connected early allowed us to create value for customers almost immediately and move faster than the market. The biggest unlock wasn't just the technology itself — it was the ability to innovate faster."
"Travel will become personal, proactive and connected. AI agents will understand what a traveler needs, help them plan, book and support them throughout the trip. Product, data, destination and payment — all connected. We call that AI Agent-to-One."
Our AI platform moves beyond showing options — it detects intent, creates dynamic offers, automates support and optimizes conversion, redemption and revenue at every touchpoint.
Detects real travel intent from data signals, CRM, transactions, navigation and behavioral patterns.
Recommends destinations, hotels, experiences and benefits in real time — validated against availability, price and rules.
Optimizes search-to-booking conversion and average ticket in real time across every channel and segment.
Automates pre-trip, in-trip and post-trip support — reducing cost per contact while improving satisfaction and NPS.
8+ payment gateways, 26+ points & miles packages and hybrid cash+points models — fully orchestrated and PCI compliant.
Every interaction feeds the model — improving recommendations, conversion, customer retention, and commercial intelligence over time.
Travel Operations
We operate travel with a centralized omnichannel structure — integrating web, contact center, concierge, payments, RPA, analytics, security and PCI compliance across 20+ countries.
Travel marketplaces, booking engines and redemption portals — optimized for conversion.
Digital
Specialized travel agents and AI-assisted support managing 500K+ tickets per year.
Service
8+ gateways, 26+ points & miles packages, hybrid models and full PCI compliance.
Payments
Process automation, real-time monitoring and operational efficiency at scale.
Automation
Predictive analytics, NPS tracking, funnel monitoring and commercial intelligence in real time.
Analytics
Enterprise-grade security, fraud prevention, PCI DSS compliance across all operations.
SecurityOur Business Lines
Linex Travel connects banks, suppliers and technology partners through a single travel commerce platform — generating measurable value for each stakeholder at every stage of the journey.
We turn travel into a growth engine: client activation, higher card usage, more redemptions and incremental revenue — deployed as a white-label travel commerce platform under your brand.
We represent and distribute hotels, properties, destinations, events, and experiences across our travel marketplace — reaching 55M+ active users across 30+ connected programs.
We partner with technology providers, payment processors, issuers and travel operators to expand our travel commerce ecosystem. If you create value for travelers or programs, we should talk.
Linex Travel is the travel commerce platform. Linex Loyalty is the loyalty & rewards platform for banks.
Visit Linex Loyalty →Get in Touch
Tell us about your program and we'll show you, with numbers, what can change in 90 days.
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